It's not helpful to be in denial about the challenges and it's not helpful to be pessimistic. Be optimistically vulnerable - Be open about the problems the team faces and needs to solve, but optimistic about overcoming them.Find some chaos, make order out of chaos, make yourself unnecessary, then go find some more chaos. Make yourself unnecessary - The mark of a great PM is that the team should understand what they are doing well enough that if you get hit by a bus tomorrow, the team still ships a great product.Give people problems/questions/hypotheses rather than solutions - You'll get more out of your people and they will feel more empowered. Your job is to determine what problems and questions are important, and to route them to people who will be excited about solving them and answering them. Route problems and questions to people - You are rarely the best person to solve a problem or answer a question.Don't try to have all the ideas - If you are having all the ideas then either you aren't listening to your team, or you haven't given them a sufficient understanding of the problem the product is trying to solve for them to have good ideas.Make sure that the team understands what they are allowed to break, and that they can redirect any resulting anger towards you. Take responsibility for making things bad - Solving a problem almost always requires breaking something else.The team should know enough to be able to execute autonomously and do the right things. Cause the team to have a shared understanding of the product - Everyone on the team should understand what is important, what isn't important, what the guiding principles are, and what key tradeoffs are being made.Similarly, make sure to prioritize work that will improve your understanding of the importance/headroom/difficulty. Often, something that seemed important or easy turns out not to be once you've worked on it for a while. Keep re-evaluating what's important - As you iterate you'll get a better understanding of the importance/headroom/difficulty of your projects.
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